Frequently Asked Questions
Subscription Questions
Yes. You can pause or cancel your subscription anytime from your account.
Subscriptions placed on or before the 10th of the month will be included in that month’s mailing and shipped on the 15th.
Subscriptions placed after the 10th will be included in the following month’s mailing and shipped on the 15th of the next month.
Yes. Past letters will be available to purchase individually once they become available.
Yes. Past letters will be available to purchase individually once they become available.
shipping and delivery
Letters are mailed on the 15th of each month.
Delivery can take up to 10 business days within the United States and up to 20 business days for international mail.
Yes, international shipping is available. Delivery times may vary depending on your local postal service.
Please allow the full delivery window first. If your letter still hasn’t arrived after that, contact us and we’ll make it right.
about the letters
No. The letters are rooted in my real life — stories and reflections from travel, marriage, motherhood, family, work, health, and the everyday moments that stay with me.
Each envelope includes a heartfelt letter, a photo postcard from my travels, a recipe from my kitchen, and a thoughtful paper keepsake.
contact us
You can always reach out at hello@silkandsavanna.com and I’ll do my best to help.